Title: Crew Dispatcher
Location: LIC, Jackson Avenue
Department: Subways, Division/Unit: Service Delivery
Reports to: Manager, Crew Assignment Section
Hours of Work: Various
This posting is for multiple vacancies.
Posting details: First Date of Posting: 7/29/2025; Last Date of Filing: 10/28/2025; Authority: TA.
Note: You will maintain your current rate of pay.
The Department of Subways, Service Delivery Crew Assignment Section is seeking highly motivated Supervisors to work in the Crew Assignment Section as Crew Dispatchers. To meet daily and emergency train service requirements, Crew Dispatchers will arrange vacancy coverage for Conductors, Train Operators, Towers Operators and Supervisors in accordance with applicable Collective Bargaining Agreements and pick procedures. In addition, Crew Dispatchers will be responsible for daily, vacation relief, and other contractually allotted lost time coverage for all Service Delivery hourly and supervisory employees. This position is also responsible for maintaining proper assignments, calling personnel for duty, and posting related records where required; in addition, they will perform daily data entry in UTS (Unified Timekeeping System).
This position requires the candidate(s) to work weekends, holidays, and various tours.At time of appointment, candidates must have a satisfactory operating and attendance record.
Based On Evaluation Of Education, Skills, Experience, And Interview. All appointments, with the exception of Department of Subways employees on MaBSTOA payroll, will be made on the NYCT payroll.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the Commission).
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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