Job Description
Dispatcher
Location Southlake, TX | Onsite
Compensation & Schedule
• $20/hr
• Monday – Friday, 8:30am – 5:00pm (1-hour lunch)
• W2, temp-to-hire
• Start date: ASAP
ROLE IMPACT
As a Dispatcher, you'll play a pivotal role in ensuring the seamless coordination of field technicians for plumbing, HVAC, and electrical services. Your ability to manage schedules, maintain communication, and provide excellent customer service directly contributes to operational efficiency and customer satisfaction.
KEY RESPONSIBILITIES
• Dispatch and coordinate field technicians across plumbing, HVAC, and electrical services
• Manage live communication with technicians to support timely service delivery
• Monitor call queues, job assignments, and internal chat communications
• Deliver exceptional customer support and resolve service issues promptly
• Collaborate with internal departments to drive company performance
MINIMUM QUALIFICATIONS
• 5+ years of customer service experience in a high-volume call center
• 3+ years of dispatch experience, preferably in trades or field service industries
• Proficient in Microsoft Word and Excel
• High school diploma or GED required
CORE TOOLS & SYSTEMS
• Service Titan (preferred)
• Microsoft Excel
• Microsoft Word
• Phone and chat-based communication systems
PREFERRED SKILLS
• Experience dispatching in plumbing or HVAC environments
• Strong problem-solving and multi-tasking capabilities
• Adaptability to changing schedules and customer needs
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
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Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!
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