Job Description

Requisition No: 862096 

Agency: Agriculture and Consumer Services

Working Title: DUTY OFFICER - 42002458

 Pay Plan: Career Service

Position Number: 42002458 

Salary: $42,174.60 - $49,440.30 

Posting Closing Date: 10/07/2025 

Total Compensation Estimator 

DUTY OFFICER 

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES 

FLORIDA FOREST SERVICE  

***OPEN COMPETITIVE OPPORTUNITY***

CONTACT:  

Tammy Fitchett (904) 266-8360

MINIMUM REQUIREMENTS:  

A high school diploma or its equivalent and one (1) year of experience in radio-teletype operations, sworn law enforcement, dispatching, forestry, firefighting or other public contact work.

College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required experience.

NOTE: ALL POSITIONS WITHIN THIS CLASS REQUIRE POSSESSION OF A VALID DRIVER LICENSE.

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

ADDITIONAL REQUIREMENTS:

Occasional to moderate travel required.

Position may respond to emergencies, including natural disasters or other type incidents requiring travel, as needed.

The incumbent must live within (30) thirty miles of the headquarters located at 7247 Big Oaks Rd, Bryceville, Florida, throughout employment in this position. 

NOTES:

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.

Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.

Varying hours on 8 hour rotating shifts.

ON-CALL

JOB DUTIES

T he duty officer’s work is in direct support of fire suppression and other emergency response operations. The incumbent coordinates emergency response of firefighters, supervisors, pilots and law enforcement personnel through the use of a communications center. The duty officer deals with critical situations requiring independent and sound judgment. The incumbent has both operational fire control and other support duties. Work may be scheduled over a variety of shifts and may frequently remain or be called to duty beyond the assigned work schedule.

Dispatch Crews to Wildfires, Smoke Complaints and other Incidents – Operates a computer, radio and telephone for the purpose of transmitting, receiving and storing information used to dispatch fire crews, supervisory personnel, aircraft and law enforcement personnel to wildfires and other incidents. Follows protocol on ‘Smoke on the Highway’ issues. Keeps up-to-the-minute knowledge of the locations and status of all personnel and equipment used in fire suppression activities and investigations. Triggers 209s as needed and enters information available. Requests and coordinates assistance with other state, federal and local agencies, as well as, area cooperators with wildfire suppression and other emergency situations. Keeps supervisors, Center Manager, Center Officer in Charge (OIC) and State OIC abreast of wildfire status as necessary. Reads and uses county maps, as well as, various websites and/or software programs (FMIS, County Property Appraiser, ArcGIS, Spider Tracks, Mapquest, etc.) to provide incident locations to responding emergency personnel. Has a good general knowledge of the lay of the land (landmarks, highways, major roads, rivers, lakes, power lines).

Burn Authorizations, On-Site Inspections, Compliance Checks, and Landowner Assistance – Operates a computer, radio and telephone for the purpose of transmitting, receiving and storing information used to approve or deny issuance of burn authorizations throughout six counties. Continually updates map with new burning authorizations. Maintains landowner and certified burner contact information. Notates landowner accounts regarding any special burning restrictions. Advises landowners of burning laws and predicted weather. Gathers information to relay to Forest Rangers, Senior Forest Rangers and supervisory personnel that is needed to conduct on-site inspections and compliance checks. Tracks landowner assists.

Administrative Functions – Maintains paper and electronic files, records and reports relating to the communication center’s responsibilities. Uses a variety of computer programs, software, copiers, scanners and fax machines to carry out administrative functions. Receives and responds to electronic mail as required. Prepares reports and assists supervisor and other personnel. Orders uniforms, cleaning and office supplies. Reconciles vehicle logs. Maintains Standard Operating Procedures (SOP).

Active member of the Communications Center – Receives and handles or transfers incoming telephone calls. Regularly gathers and relays a variety of information to and from supervisors, crews, other governmental agencies, cooperators, news media personnel and the general public. Maintains up-to-date contact information for fire departments, other governmental agencies, cooperators, etc.

Fire Weather Forecasts – Gathers and relays daily fire weather information and fire weather predictions to crews, supervisory personnel, certified burners and landowners. Acts as a weather observer and reports any unusual weather activity to all personnel.

Performs other related work as assigned, which may include the handling of revenue. Successfully completes all training requirements for the Duty Officer position, within the time period designated by the supervisor and in accordance with the established training performance standards.

The Following Special Benefits for this Position Include

• Annual Uniform Allotment
• Annual Boot Allotment

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit ;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a complete list of benefits, visit .

For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”

SPECIAL NOTES:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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