Overview Flemish Soft Sales Care specialist wanted - work from home anywhere in Bulgaria. This range is provided by Mercier Consultancy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Responsibilities Respond to customer inquiries from Flemish-speaking clients via phone, email, and chat Provide comprehensive information about products and services to assist clients Utilize a soft sales approach to encourage clients in their purchasing journey Maintain accurate and up-to-date records of customer interactions in our CRM system Follow up with customers to ensure satisfaction and gather valuable feedback Collaborate with the sales and marketing teams to develop customer-centric strategies Engage in training sessions to enhance product knowledge and improve sales techniques Requirements Fluency in Flemish and English, both written and verbal Previous experience in customer service or soft sales is highly desired Excellent communication skills with a warm and approachable demeanor Capability to understand customer needs and provide tailored recommendations Detail-oriented with strong organizational abilities Proficiency in utilizing CRM systems and other sales tools Ability to work independently in a remote environment while being an integral part of a team Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package (Flight, Transfer and Hotel) Private Health Insurance Support in Finding Accommodation After Hotel Fully Paid Training And More... Employment details Seniority level: Entry level Employment type: Full-time Job function: IT Services and IT Consulting #J-18808-Ljbffr Mercier Consultancy
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