Job Description

Job Description

Job Description

Position Summary:

To provide assistance to the IT Networking Department in supporting students and system users by performing the following duties.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

1. Assist with Network Setup and Configuration: Participate in the setup and configuration of network devices such as switches, uninterrupted power supplies, and access points.
2. Troubleshoot Network Issues: Diagnose and resolve network problems by assisting in troubleshooting activities.
3. Network Monitoring and Analysis: Learn and use network monitoring tools to observe network traffic, performance metrics, and security events.
4. Assist with Network Security Measures: Participate in implementing and maintaining network security measures, such as network access controls.
5. Perform Documentation and Reporting: Assist in documenting network configurations, procedures, and incidents.

Education

Bachelor's Degree from a four-year college or university is required, with preferred education including completion of a relevant degree program such as Computer Science, Information Technology, or a related field.

Experience

• Enrollment in graduate courses in a related graduate program at Misericordia University. (Maximum 18 credit courses/per academic year)
• Prior leadership or supervision experience is perferred.
• Strong administrative, managerial, and interpersonal skills and computer competency required.

(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

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