Live Chat Support Agent Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

S1daSE43Wk1mOW5RT0dsampNWlBrY3dTTnc9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

This is a remote position.

Are you a customer service superstar with excellent communication skills? ValueAdd Research and Analytics Solutions LLP is seeking a Live Chat Support Agent to join our team. In this role, you will be responsible for providing real-time assistance to customers through our live chat platform. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries and provide support via live chat
  • Assist customers with product information, troubleshooting, and technical issues
  • Escalate complex problems to the appropriate department for resolution
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall service

Qualifications:

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and navigating computer systems
  • Previous experience with live chat support is a plus

If you are a team player with a passion for customer service, apply now to join our dynamic team at ValueAdd Research and Analytics Solutions LLP!


Requirements

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and navigating computer systems
  • Previous experience with live chat support is a plus


Job Tags

Full time, Remote work,

Similar Jobs

Offchain Labs

Blockchain Engineer - Smart Contracts Job at Offchain Labs

 ...building products were leading a movement. We are committed to creating a decentralized, secure, and transparent future through blockchain technology. Our mission is to push the boundaries of blockchain innovation and foster a creative, collaborative, and inclusive... 

Sodexo

Food Production Manager 2 Job at Sodexo

 ...In Role Overview With your leadership excellence, youre ready to move up to the next level! Sodexo is seeking a Food Production Manager 2 with Cameron Memorial Community Hospital located in Angola, IN . Sodexo offers a range of services to... 

Skyelia

RPA Consultant Job at Skyelia

About:Location: Cleveland, OHContract: 6+ monthsThe Role: Translate the customers business requirements into Intelligent Automation / RPA (Robotic Process Automation) solutions.Design, build, and configure applications utilizing automation tools to meet business process... 

Woodfield Country Club

Lifeguard Job at Woodfield Country Club

 ...Woodfield Country Club in Boca Ratonis seeking qualified Lifeguard(s) for our aquatics complex to further enhance and ensure a safe and clean environment.To be considered for this position, you must have an outgoing personality, excellent communicationand outstanding... 

Fokus Content

Media Operations Manager Position (Fokus) Job at Fokus Content

 ...experience is a plus)~ Must have experience in content creation, social media management, paid advertising and B2B Services!~ Strong communication and leadership skills; must be comfortable managing remote teams ~ Experience with project management and automation...