Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

S21KSE5iRkxlOS9XT0dwbWhjTk1rODhRTlE9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Air Products and Chemicals, Inc.

I&E Technician/Plant Electrician II Job at Air Products and Chemicals, Inc.

Job Description At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow...

LifeStance Health

Mental Health Counselor (LCSW LMHC LMFT) Job at LifeStance Health

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare...

Dentologie

Dental Hygienist Job at Dentologie

 ...Dentologie dental group is hiring a kind, patient-focused Dental Hygienist to join our dynamic team at our Queen Anne (1900 Queen Anne Ave North, Seattle, WA 98109) location! As a full-time member of an incredible hygiene team, you can expect:~ Excellent compensation... 

COSTELLO MAINS & SILVERMAN LLC

ATTORNEY POSITION - PART TIME INTAKE ATTORNEY Job at COSTELLO MAINS & SILVERMAN LLC

 ...Job Description Job Description Fully Remote Intake Attorney Position (Part or Full Time) for Plaintiffs Employment and Civil Rights Law Firm We seek an attorney for a fully remote position conducting, analyzing and memorializing intake meetings with prospective... 

St. Joseph Hospital - Nashua, NH

PHLEBOTOMIST- St. Joseph Hospital- Nashua, NH Job at St. Joseph Hospital - Nashua, NH

 ...phlebotomists, students, and clinic office staff as needed. Acts as a resource in obtaining difficult venipunctures and answering technical phlebotomy questions. \n\t Other duties as consistent with this role. \n \n\n \n\n Job Requirements: (education and experience/...