Job Description

Description Join our team of innovative and passionate PC technicians and help us keep our systems running smoothly. As a PC technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for imaging, running cable, and troubleshooting printers. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives. What you will do: · Provide technical support to users, both in-person and remotely. · Troubleshoot and resolve computer hardware and software problems. · Image computers, run cable, and troubleshoot printers. · Meet service level metrics based on average tickets opened/closed per hour, first call resolution percentage, survey response score average, etc. · Communicate ongoing problems and issue resolutions. · Be flexible with the work schedule. · Configure, install, and support all technical needs and assure success. Requirements · 1-2 years of experience in an enterprise helpdesk and/or desktop support environment supporting remote users. · Strong customer service and communication skills (face-to-face, phone, and email) · Experience with basic computer hardware, including PC, servers, switches, firewalls, and routers · Experience with desktop and server operating systems, including Windows XP, Windows 7, Windows 10 Server 2003, Server 2008, and Server 2012. · Experience with help desk ticketing systems. · Positive and outgoing attitude. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Hourly pay, Permanent employment, Contract work, Temporary work, Remote work, Flexible hours,

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