Job Description
Our EIM, Toronto based client is looking for a hands-on SAP OTC specialist with hands on expertise in the areas of Order management, Billing, Integrations with Salesforce, etc. for a long term remote contract opportunity. Key Responsibilities
Lead/configure SAP OTC processes end-to-end (order entry billing collections).
Design & optimize order management and billing flows; resolve production issues.
Coordinate and support SAP Salesforce integration for orders/customer data.
Prepare functional specs, test scenarios, and support UAT & go-live.
Analyze OTC KPIs and produce reports to support decision-making.
Salesforce, etc.
Qualifications:
· 10-15 years of experience in Order to Cash (OTC) processes and systems, demonstrating a deep understanding of the end-to-end OTC cycle.
· Must have proven expertise in SAP OTC processes, including order management, billing, invoicing, and collections.
· Must have certification in SAP OTC or related modules, showcasing formal recognition of skills and knowledge in this area.
Technical Skills:
· SAP ECC:
o Extensive experience with SAP ECC (Enterprise Central Component), particularly in configuring and optimizing OTC functionalities.
o Ability to troubleshoot and resolve issues within the SAP OTC module effectively.
· Salesforce Integration:
o Basic knowledge of Salesforce, particularly in how it integrates with SAP for order management and customer relationship management.
o Experience in managing data flows between SAP and Salesforce, ensuring seamless operations.
Additional Skills:
· Strong analytical and problem-solving skills to identify and address issues within the OTC process.
· Ability to analyze data and generate reports to support decision-making.
· Familiarity with the software and cloud services industry, particularly in relation to content management and data solutions.
· Understanding of business AI and cybersecurity tools as they relate to OTC processes.
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