Job Description
Job Description
Job Description
About Us
No Live Bait Needed (NLBN) is a rapidly growing, innovative company in the fishing and outdoor lifestyle space, known for high-performance soft plastic lures and a strong community of passionate anglers. We are committed to quality, authenticity, and customer satisfaction.
THE OPPORTUNITY:
We are looking for a Warehouse Site Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution field. Successful candidates will have knowledge of Shopify with a strong understanding of both warehouse operations and how they integrate with e-commerce platforms.
Key Responsibilities and Skills:
- Warehouse Operations Oversight:
- Directing and overseeing warehouse processes, including receiving, storing, picking, packing, and shipping goods.
- Ensuring the efficient and accurate movement of goods within the warehouse.
- Optimizing warehouse space utilization and planning for future capacity needs.
- Implementing and maintaining health, safety, hygiene, and security standards.
- Overseeing the maintenance and operation of warehouse equipment, including automated systems.
- Managing returns and recycling processes if applicable.
- Shopify Integration:
- Understanding how Shopify integrates with Warehouse Management Systems (WMS) to sync inventory and order data.
- Ensuring real-time inventory visibility and accurate stock levels across multiple sales channels (online store, POS, etc.).
- Streamlining order fulfillment processes, including automated picking, packing, and shipping.
- Utilizing Shopify's features for order management and fulfillment automation.
- Potentially managing multiple warehouses and coordinating inventory across locations using integrated systems.
- Inventory Management:
- Ensuring accurate inventory tracking and control, preventing overstocking and stockouts.
- Utilizing barcode scanning and RFID technology for accurate inventory counts.
- Managing inventory allocation and optimization based on sales data and demand forecasting.
- People Management:
- Supervising and managing warehouse staff, including scheduling and performance monitoring.
- Providing training and ensuring staff are qualified to operate equipment and follow safety protocols.
- Developing and implementing standardized workflows for warehouse activities.
- Data Analysis and Reporting:
- Generating reports and statistics on warehouse performance, including order accuracy, fulfillment speed, and inventory turnover.
- Analyzing data to identify areas for improvement and optimize processes.
- Utilizing data for demand forecasting and inventory planning.
- Communication:
- Communicating effectively with staff, suppliers, and customers.
- Addressing customer inquiries and issues related to orders and shipments.
Running site with safety and efficiency as priorities
- Daily communications with associates on service levels, accountability and performance.
- Creation of daily KPIs and transmission of same to VP of Operations
- Audit of daily labor and billing reports
- Ensure customer needs are met on a daily basis.
- Document and resolve any customer service or associate issues daily.
- Ensure all associates follow NLBN policies and work rules including NLBN safety work rules.
- Interview, hire, and train new warehouse associates.
- Supervise timely and accurate data entry for all services performed.
QUALIFICATIONS:
- Must be very flexible with shift start times as well as days worked, including weekends and holidays.
- 3 years of management and leadership experience in an industrial setting.
- Ability to train, coach, and mentor warehouse associates.
- Strong organization and prioritizing skills.
- Ability to simultaneously perform multiple tasks.
- The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment.
- Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in shopify and/or WMC systems.
EDUCATION and/or EXPERIENCE:
- Warehousing, Logistics, Supply Chain or Third-Party experience preferred.
- BS/BA Degree or Associate Degree with Equivalent Experience is a plus but no required
- Excellent interpersonal communication, leadership, and customer service skills.
- Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
- Proven experience in providing high levels of customer service to internal and external customers.
PHYSICAL REQUIREMENTS:
- Ability to stand for long period of times.
- Ability to safely operate material handling equipment as needed.
- Ability to work in warehouse environment on concrete flooring and in varying temperatures
- Ability to lift up to 75 lbs
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.
Job Tags
Flexible hours,