WFH Customer Service Specialist job at ZipRecruiter San Antonio, TX, US

Job Description

Job DescriptionJob Description

Job Description:

Job Title: WFH Customer Service Specialist

Organization: MetrixIT Solutions

Job Responsibilities:

Provide exceptional customer service to clients through phone, email, and chat support
Manage and resolve customer complaints in a timely and professional manner
Handle customer inquiries and provide accurate information about products and services
orders, returns, and refunds efficiently
Collaborate with other team members to ensure customer satisfaction
Maintain detailed records of customer interactions and transactions

Essential Qualifications:

Strong communication skills, both written and verbal
Excellent problem-solving abilities
Ability to multi-task and prioritize in a fast-paced environment
Attention to detail and accuracy

Desired Experience:

Minimum 1 year of experience in customer service
Experience working in a remote or work-from-home setting

Salary & Benefits:

Minimum Salary: $45,000/year
Maximum Salary: $120,000/year
100% Satisfaction Guarantee
Opportunity for growth and advancement within the company
Flexible work schedule

Job Tags

Remote work, Flexible hours,

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