Description
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members.
Bruckner’s is more than just a place selling parts and working on trucks
We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
We contribute to our local communities
We care about our people
OUR CORE VALUES
We act with Honesty and Integrity.
We value our people and communities.
We are customer focused.
We do what it takes.
WHAT WE OFFER
Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Engaging and Challenging Assignments
Drug free workplace
JOB DESCRIPTION
Under the direction of the Office Manager, the Receptionist will play a key role in customer service for the dealership, including greeting customers, answering, and directing calls, and addressing basic inquiries. Additionally, the Receptionist is responsible for handling various administrative activities such as processing mail, ordering supplies, processing customer payments, maintaining cash schedules, preparing bank deposits, and supporting the Office Manager with accounting tasks associated with receivables and payables. This role will work closely with external customers and internal customers from Sales, Parts, and Service and the corporate office to ensure efficient collaboration and communication.
ESSENTIAL JOB TASKS:
Customer Service is the most important responsibility.
Planning
Assist in planning and coordinating company and customer events.
Collaborate with the Office Manager on event logistics and preparations.
Operations
Provide exceptional customer service by warmly welcoming customers, addressing inquiries, and directing calls to appropriate departments or individuals.
Handle various administrative duties, including processing mail, ordering supplies, processing customer payments, maintaining accurate cash schedules, and preparing bank deposits.
Assist the Office Manager with receivables and payables tasks.
Collaborate closely with internal departments such as Sales, Parts, and Service, as well as external customers, to ensure effective communication, collaboration, and support.
Other duties as assigned.
Reporting
Maintain accurate records of financial transactions, customer interactions, and administrative tasks, contributing to reliable reporting and decision-making processes.
Document customer inquiries, requests, and outcomes accurately for future reference and continuous improvement.
EDUCATIONAL REQUIREMENTS
Minimum high school diploma required.
Any additional courses in office procedures or accounting favorable but not required.
WORK EXPERIENCE
1-2 years of experience in a customer service or administrative role.
Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).
Strong communication skills, both verbal and written, and ability to handle multiple tasks and prioritize effectively.
Want to know more about our family-owned company, Proud that our 1500+ employees view us as the employer of choice!
YouTube - Come Join The Family video ( YouTube - Since 1932 video ( Don't forget to Like and Subscribe! Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZRQualifications
Education
Preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
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